Privacy & Cookie Policy
Last updated: 2026
Who we are
This website is operated by 360 Customs, a vehicle customization business based at Rijweg 95, 3020 Herent, Belgium. For any privacy question you can reach us at [email protected] or +32 479 47 45 10.
What data we collect
We only collect the information you choose to give us through our contact form:
- Your name
- Your email address
- Your phone number
- The service you are interested in and details about your vehicle
- Any message or project details you provide
Why we use it & legal basis
We use this information solely to respond to your enquiry and to prepare a personalized quote for the services you request. The legal basis is your consent and the steps taken at your request prior to entering into a contract (Article 6(1)(a) and (b) GDPR). We do not sell your data and we do not use it for unsolicited marketing.
How long we keep it
Contact submissions are kept only as long as needed to handle your request and any resulting work, after which they are deleted. You can ask us to delete your data at any time.
Cookies
We use two categories of cookies:
- Essential cookies — required for the website to function and to remember your cookie choice. These are always active and do not require consent.
- Analytics cookies — Google Analytics, used to understand how visitors use the site so we can improve it. These are only placed after you accept them. If you decline, no analytics cookies are set and no analytics data is collected.
Your choices
You can change or withdraw your cookie consent at any time. This will clear your current choice and show the consent banner again.
Your rights
Under the GDPR you have the right to access, correct, delete, or restrict the processing of your personal data, and to object to processing. To exercise any of these rights, contact us at [email protected]. You also have the right to lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit).